Digital business
InSight Intelligent Document Processing
Digitise, store, automate, and unlock the power of your data
Contact SalesDigital mailroom
Eliminate paper at your front door. Whether you plan on going back to the office, remaining virtual, or a combination, freeing yourself from receiving and distributing physical mail is critical to moving forward.
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Accounts payable solution
Streamline information access, reduce risk, and enhance customer experience through a powerful combination of technology and decades of global expertise in digitizing and classifying bank documents.
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Human resources
Manage your full digital employee record by enabling employees and internal business partners to participate in automated workflows with integrations to eSignature and human resources (HR) systems.
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Customer success stories
View More ResourcesClaims processing made simple with digital mailroom
Digitising the mortgage mailroom
Evolving digitally with HR automation
Security and compliance
We take security seriously.
That’s why over 90% of Fortune 1000 companies trust Iron Mountain with their critical and sensitive records. We have been securing sensitive data for 70+ years and provide services across a wide range of industries in more than 60 countries.
You can rest easy knowing that your information is safe in our end-to-end solution—from working with you on logistics for digitizing your documents at our scanning centers to auto-routing your digital information to the intended recipient and disposing of your paper documents in the manner you request (securely storing, shredding, or returning it to you).
InSight leverages the National Institute of Standards and Technology (NIST) Cyber Security Framework (CSF) as its enterprise security framework and complies with industry standards, including (but not limited to):
- HIPAA*
- FedRAMP/FISMA*
- GDPR
- Soc 2 Type II
- ISO27001
*available through Professional Services
Platform capabilities
Frequently asked questions
Browse these frequently asked questions and contact us if you’d like to ask your own.
Who can access my documents?
Iron Mountain’s Implementation team meets with your organisation to learn how your organisation wishes to handle documents: by department, floor, individual, etc.
Iron Mountain then sets up your users, user groups and data security rules to ensure that the proper people have access to your information. Post implementation, your administrator users will be able to update your user groups and maintain users.
How does Iron Mountain ensure that only the right users access information?
Data security is paramount to any organisation, and Iron Mountain makes this easy with metadata-based security capabilities. Metadata security rules can be set up by your administrator and assigned to users either at the individual or user group level. This ensures that users are only accessing the information that they should.
Can I use InSight for my documents that have been previously digitised?
Yes, you can easily ingest your digital documents and add index data to help centralise your information.
Ingestion from the following repositories is also supported:
- Iron Mountain Connect via Image on Demand (IOD)
- Amazon® Web Services (AWS)
- Google Cloud
- Enterprise Content Management (ECM, including but not limited to SharePoint, Alfresco, and OpenText)
- Google Drive
- Dropbox
- Network File Systems (NFS)
…as well as data from tapes, photos, audio, and videos.
What happens to our physical documents that are digitised by Iron Mountain?
Are these SaaS solutions scalable?
Is my data recoverable in the event of a disaster?
Why should I choose Iron Mountain?
Unlike other offerings, Iron Mountain provides an auditable chain of custody across physical and digital documents. We take security seriously, that is why over 90% of the Fortune 1,000 companies trust Iron Mountain with their critical and sensitive records. We have been securing sensitive data for 70+ years across a wide range of industries in over 60 countries. You can rest easy knowing that your information is safe in our end-to-end solution - from digitisation at our scanning centres to auto-routing your documents to the intended recipient and disposing of your physical documents in the manner you request (securely storing, shredding, or returning them to you).